Beach Ready Pty Ltd
Last updated: 12-12-2025

1. Overview

Beach Ready Pty Ltd (“Beach Ready,” “My Beach Ready Life,” “we,” “us,” or “our”) takes the privacy of your information seriously. This Privacy Policy describes how our website (www.beachready.com.au) (the “Site”) collects, uses, discloses, and protects your personal information. By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.

This Privacy Policy applies only to information collected through the Site and not to information collected offline or through other means. Capitalised terms not defined here have the same meaning as in our Terms of Service.

2. Information We Collect

2.1 Information Needed to Conduct Transactions

We collect the information required to fulfil your requests, including:

• Name
• Billing and shipping addresses
• Email address
• Mobile or telephone number
• Payment information
• Order history and transactional records

This information is collected when you:

• Create an account
• Make a purchase
• Subscribe to newsletters or marketing
• Participate in surveys or promotions
• Contact customer support

We may provide this information to trusted third-party service providers (e.g., Shopify, payment processors, shipping carriers, fulfilment partners, email/SMS platforms) solely as necessary to complete your transaction.

2.2 Information Automatically Collected

The Site automatically collects information such as IP address, device details, browser type, usage data, referral URLs, and cookie identifiers. This information helps us improve Site performance and user experience and is generally non-identifying.

3. How We Use Your Information

We use the information we collect to:

• Process and deliver orders
• Provide customer support
• Send transactional and promotional communications
• Improve Site functionality, analytics, and personalisation
• Administer surveys, promotions, and loyalty programs
• Prevent fraud and ensure security
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Managing Your Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us at hello@beachready.com.au.

5. Marketing Communications & Opt-Out

You may receive promotional emails or SMS messages (with consent). You may opt out at any time by:

• Clicking “unsubscribe” in emails
• Replying STOP to SMS messages
• Contacting hello@beachready.com.au

Opting out of marketing communications does not affect essential transactional messages.

6. Disclosure of Information

We may disclose personal information:

• With your consent
• To trusted service providers
• To enforce our Terms of Service
• To comply with legal requirements
• To protect our staff, customers, or brand
• In connection with a merger, acquisition, or sale of Beach Ready Pty Ltd assets

We may also disclose aggregated or anonymised data that does not identify you.

7. Shopify

Our Site is hosted on Shopify Inc., which provides our e-commerce platform and payment gateway. Shopify stores your data on secure servers behind a firewall and complies with PCI-DSS standards for payment security.
Shopify’s policies: https://www.shopify.com/legal/privacy

8. Third-Party Services

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform their services. These may include payment gateways, SMS/email platforms, shipping carriers, fulfilment providers, analytics tools, and fraud-prevention systems.

Once you leave our Site or access a third-party website or application, their respective privacy policies apply.

9. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards. In addition, Shopify reviews its business practices periodically for compliance with policies and procedures governing the security and confidentiality of our information. Nevertheless, no data transmission over the Internet is 100% secure. Accordingly, while we strive to protect your personal information and privacy, we do not warrant or guarantee the security of any information you disclose or transmit to us while using the Site, and we shall not be liable for the theft or inadvertent disclosure of your personal information. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond our reasonable control.

10. Cookies

We use cookies and similar technologies to support Site functionality, personalise your experience, track usage, and assist in targeted advertising.

You may disable cookies in your browser settings, but some Site features may not function properly.

11. Children Under 13

The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in Australia, the United States, the United Kingdom, EU member states, and other jurisdictions. By using the Site, you consent to these transfers, consistent with applicable laws including GDPR.

13. Your Rights (GDPR, CCPA & Other Laws)

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request correction or deletion
• Withdraw consent
• Request portability
• Restrict processing
• Object to marketing
• Lodge a complaint with a data authority

To exercise your rights, contact hello@beachready.com.au.

14. Text Messaging Terms & Conditions

By entering your phone number at checkout or subscribing to SMS marketing, you consent to receive text messages from us regarding your order, delivery updates, abandoned cart reminders, and promotional content.

You may opt out at any time by replying STOP.

Message and data rates may apply.

15. Additional Brand-Protection Clauses

15.1 Customer Conduct

Beach Ready Pty Ltd reserves the right to refuse service, terminate accounts, cancel orders, or limit access where customer behaviour is abusive, threatening, defamatory, harassing, fraudulent, unlawful, or otherwise harmful to our staff, customers, or brand reputation.

15.2 Product Misuse

By purchasing our products, you agree to use them only as directed. Beach Ready Pty Ltd is not responsible for adverse reactions or results arising from misuse, modification, improper storage, or combination of our products with other substances. We may refuse future sales where we believe products are not being used safely or as intended.

15.3 Protection of Our Brand & Intellectual Property

We may take action, including refusing service or reporting misuse, where our brand name, trademarks, images, or content are used in a misleading, unauthorised, derogatory, or harmful way, including impersonation or misrepresentation.

15.4 User-Generated Content

We reserve the right to moderate, remove, or refuse reviews, comments, images, or other submitted content that is abusive, defamatory, misleading, fraudulent, infringing, or harmful to our brand or community.

15.5 Fraud Monitoring

To protect our customers and business, Beach Ready Pty Ltd may use automated tools and third-party services to detect and prevent fraudulent or high-risk transactions. We may cancel, hold, or decline orders flagged as suspicious at our discretion.

16. Right to Refuse Sale

Beach Ready Pty Ltd reserves the right, at our sole discretion, to refuse the sale of products or services to any individual or entity, without the obligation to provide a reason. This includes situations where fulfilling an order may pose a risk to the brand, our operations, our staff, or the customer experience. Orders may be cancelled, declined, or refunded at any time.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates become effective upon posting to the Site. Continued use of the Site constitutes acceptance of the revised policy.

18. Contact Us

Beach Ready Pty Ltd
Level 14, 275 Alfred Street
North Sydney NSW 2060
Australia
Email: hello@beachready.com.au
Website: www.beachready.com.au